Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Enzo Ruan. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Enzo Ruan, operated by AIRWAY WEAR LLC, located in Los Angeles, California, USA.

By accessing our website or purchasing products from us, you agree to be bound by these Terms.


1. About Enzo Ruan

Enzo Ruan specializes in curated fashion pieces, including archive, vintage, pre-owned, and new items from selected designers and brands.

Our products may include items from brands such as:

  • Chrome Hearts
  • Enfants Riches Déprimés
  • Gallery Dept.
  • Supreme
  • and other designer brands.

Each item is carefully inspected and reviewed before being listed for sale.

All items are guaranteed authentic.

We do not sell counterfeit, replica, or unauthorized products.


2. Product Condition & Authenticity

Products listed on Enzo Ruan may be:

  • New with original tags
  • Pre-owned
  • Vintage
  • Archive pieces

Product condition, measurements, materials, and any signs of wear will be clearly described in each product listing.

Due to the nature of vintage and archive items, minor imperfections, natural aging, or previous wear may exist and are considered part of the item's character.

Customers are responsible for reviewing all product descriptions, photos, measurements, and condition details before purchasing.


3. Authenticity Guarantee & Counterfeit Policy

Enzo Ruan takes authenticity seriously.

All items are carefully inspected and authenticated before sale.

We do not accept or sell:

  • Counterfeit products
  • Replica items
  • Unauthorized copies
  • Fake designer goods

Any fraudulent claims regarding authenticity may be subject to review and investigation.

If you believe an item purchased from us is not authentic, please contact us at:

airwaywear@gmail.com

with supporting information regarding your claim.


4. Orders & Payment

We accept payments through:

  • Shopify Payments
  • PayPal
  • Apple Pay

By placing an order, you agree that all information provided is accurate and complete.

Orders may be canceled or refused at our discretion in cases including:

  • Suspected fraud
  • Payment issues
  • Incorrect pricing caused by technical errors
  • Inventory errors

5. Shipping Policy

We currently ship within the United States only.

Orders are typically processed and shipped within:

1–3 business days

after payment confirmation.

Once an order has been shipped, Enzo Ruan is not responsible for delays caused by carriers, weather conditions, or circumstances outside our control.

Customers are responsible for providing accurate shipping information.


6. Returns & Exchanges

Returns must be requested within:

7 days after delivery.

To be eligible for a return:

  • Items must be unused
  • Items must be unworn
  • Original tags must remain attached
  • Items must be returned in the same condition as received

Customers are responsible for return shipping costs.

Items returned without approval, damaged, worn, washed, altered, or missing original tags may not be accepted.

Due to the limited nature of archive and vintage products, exchanges are not guaranteed.


7. Sale Items & Limited Products

Many products sold by Enzo Ruan are unique, limited, vintage, or archive pieces.

Availability cannot be guaranteed once an item has been sold.

Some products may not be restocked.


8. Intellectual Property

All content on this website, including images, text, logos, designs, and branding, is owned by or licensed to Enzo Ruan.

Unauthorized use, reproduction, or distribution of website content is prohibited.


9. Disclaimer

Enzo Ruan provides product information as accurately as possible.

However, due to differences in screens, lighting, and photography, actual colors may slightly vary.

Measurements are provided for reference and may have minor variations.


10. Limitation of Liability

To the maximum extent permitted by law, AIRWAY WEAR LLC shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or purchase of products.


11. Governing Law

These Terms shall be governed by and interpreted according to the laws of the State of California, USA.

Any disputes arising from these Terms or purchases made through Enzo Ruan shall be handled under the jurisdiction of courts located in Los Angeles County, California.


12. Contact Information

For questions regarding these Terms, orders, authenticity, or returns, please contact:

Enzo Ruan
Operated by: AIRWAY WEAR LLC

Los Angeles, California, USA

Email:
airwaywear@gmail.com


By using this website and purchasing products from Enzo Ruan, you acknowledge that you have read, understood, and agreed to these Terms of Service.